One of the best Onsen resort hotels in Japan.

Beppu Suginoi Hotel

  • Beppu Suginoi Hotel
  • Beppu Suginoi Hotel
  • Beppu Suginoi Hotel
  • Beppu Suginoi Hotel
Hotel Information


  • Location
    1, Kankaiji, Beppu City, Oita, 874-0822, Japan
  • Telephone number
  • Check-in
  • Check-out
    Until 11:00
  • Cancel / Prepay
    For cancellations. The cancellation fees are as follows. ● Basic cancellation policy (for up to 14* guests) NO CALL, NO SHOW: 100% On the day of the check-in date: 100% 1 day prior to the check-in date: 50% 3 days prior to the check-in date: 30% 5 days prior to the check-in date: 20% 7 days prior to the check-in date: 10% NOTE: Our cancellation policy changes during peak seasons. ● Peak seasons for 2022 (May 3rd to May 5th, August 13th to August 15th, December 30th to January 3rd) (for up to 14* guests) NO CALL, NO SHOW: 100% On the day of the check-in date: 100% 2 days prior to the check-in date: 50% 3 days: 40% 5 days: 30% 10 days: 20% 21 days prior to the check-in date: 10% * For groups of 15 or more guests, please check our website’s FAQ.
  • Accepted credit cards
    • VISA
    • MASTER
    • JCB
    • Diners Club
    • AMEX

Reserve Guest Room (Search Available Rooms)


  • Beppu Suginoi Hotel
    Opening our new wing "SORA KAN" on JAN 26th, 2023! It is located on the top of the hill in Beppu, one of the best onsen towns in Japan. There are 3 accommodation buildings called SORA KAN, NAKA KAN, and NIJI-KAN in Sugioi Hotel.   Enjoy our open-air hot spring bath with a magnificent view of Beppu Bay and the night view of the town as well as our buffet restaurants.
  • " TANAYU" - an open-air hot spring bath with a magnificent view -
    The observation baths overlooking a panoramic view of Beppu Bay. Consists of a complex of tubs spreading out in five tiers like rice terraces. It commands a magnificent and an expansive view of Beppu Bay and the night view of the town, as well as the view of Sadamisaki Cape in Shikoku in the distance. Both men's and women's section of Tanayu consist of five tiers. • The first tier (on the top) is an indoor bath sectioned by a glass wall. • The second tier (half open-air) has a peaked roof so you can enjoy the view even in the rain. • The Third tier (Open-air) is the widest and largest of the five tiers • The Fourth tier (Open-air) is connected to bower with a footbath. • The edge of the Fifth tier (Open-air) is the place where you can enjoy a lie-down bathing. * To avoid congestion, we may limit the number of guests using the sauna. We apologize for the inconvenience may cause.
  • "The Aqua Garden" An outdoor hot spring that you can enjoy in a swimsuit
    An outdoor onsen where family or couples can enjoy together. The Aqua Garden is full of onsen-entertainment, such as the fantastic fountain show colored with water, light, and sound, “Fango Therapy” using fango (mud taken from the onsen), and “Float Healing Bath” where you can float in hot spring with high salinity.
  • To Guests with Food Allergies
    At the Beppu Suginoi Hotel, a variety of menus are prepared in the same kitchen with the same cookware. Additionally, cleaning of tableware, etc. is done in the same location with the same washing machine so there is a possibility of these coming into contact with food allergens. As such, in consideration of guests' safety, the hotel does not provide menus for guests with food allergies or allergen lists. Guests to the hotel should be aware of the above and use their own judgment on whether they will partake in meals or not.
  • ★Rules of Admission to the public baths and swimming pools at SUGINOI HOTEL:
    * Intoxicated people & people with Tattoos are not permitted to enter our public baths and swimming pools. * Do not allow men and women over 7 years old to mix bathing. For children under the age of 6(pre-schooler), the Onsen is available with their parents or guardians regardless of gender. About the use of mixed bathing for children, the Oita Prefecture Public Bath Law Enforcement Ordinance was amended, and from January 1, 2022, the mixed bathing restriction age for men and women was lowered to over 7 years old.
Hotel services and amenities
Building and facilities
  • Hot spring
  • Open bath
  • Outdoor bath
  • Private bath / Family bath
  • Sauna
  • Parking lot
  • Restaurant
  • Café
  • Indoor swimming pool
  • Outdoor swimming pool
  • Gym/Fitness
  • Spa
  • Banquet hall
  • Meeting room
  • Shop
  • Smoking area
  • Elevator
  • Coin laundry
  • Vending machine
  • Icemaker
Guest room facilities/Amenities
  • Free Wi-Fi (all rooms)
  • Toilet with warm water bidet functions
  • Bath towel
  • Face towel
  • Body wash
  • Shampoo
  • Hair conditioner
  • Cotton
  • Cotton swabs
  • Toothbrush set
  • Hairdryer
  • Hairbrush
  • Hair tie
  • Razor
  • Slippers
  • Yukata
  • TV
  • Refrigerator
  • Kettle
  • Tea set
  • Air conditioner
  • Air purifier
  • Telephone
  • Safe
  • Electrical outlet
  • Indoor lamp/Reading lamp
Other facilities/Services
  • Free Wi-Fi (Lobby)
  • Luggage storage service
  • Cleaning service
  • Courier service
  • Trouser press
  • Clothes iron/Ironing board
  • Multipurpose toilet
  • Wheelchair
Toothbrushes, razors, hairbrushes, shower caps, cotton sets, hair ties, and amenity bags are available at the amenity bar in the lobby. [About cleanliness policy] The hotel has established operation and service guidelines (Cleanliness Policy) with "hygiene management," "three-cs avoidance," and "employee health management" as priority items so that all customers can use it with peace of mind. I am practicing it. * ORIX HOTELS & RESORT's "Operation and Service Guidelines under" With COVID-19 "" and guidelines based on these guidelines can be found from {[here] (}. You can see it.

1, Kankaiji, Beppu City, Oita, 874-0822, Japan

  • ■ For guests arriving by car ● Tosu JCT → Oita Expressway → Higashi Kyushu Expressway → Beppu IC [Approximately 1 hour 40 minutes] (Approximately 5 minutes by car from Beppu IC) * When using a car navigation system Please enter hotel telephone number. Hotel telephone number: 0977-24-1141 <For guests arriving by car> Guests coming from Beppu IC Turn right from the Kankaiji Onsen sign, Guests coming from Beppu city area Please turn left to enter. ■ Parking lot information There are approximately 900 free parking lots.
  • ■ When using JR ● Hakata Station → Nippou Line → Beppu Station [Approximately 1 hour and 50 minutes (express use)] ● Kokura Station → Nippou Line → Beppu Station [Approximately 1 hour and 10 minutes (express use)] (Approximately 10 minutes by taxi or shuttle bus from Beppu Station) ■ When using an airplane ● Haneda Airport → Oita Airport [Approximately 1 hour and 40 minutes] ● Nagoya Airport → Oita Airport [Approximately 1 hour and 15 minutes] ● Osaka (Itami) Airport → Oita Airport [about 1 hour] About 45 minutes by taxi from Oita Airport Use the air liner (airport bus) from Oita Airport, About 40 minutes to Beppu Kitahama bus stop, About 15 minutes by taxi from Beppu Kitahama Bus Stop ■ There is a free shuttle bus that connects Beppu Station and Suginoi Hotel. Please check the official website for details.

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